Shipping Policy
Last Updated: 08/20/2025
At Little Friend Co., we take pride in delivering your western gear quickly and safely. Please review our shipping details below.
1. Processing Time
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Orders are typically processed within 2–4 business days after payment is received.
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Custom items (such as personalized hat bands or patches) may take additional time. Estimated production times will be provided at checkout.
2. Shipping Rates
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Shipping costs are calculated at checkout based on your location and order size.
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Occasionally, we offer free shipping promotions, which will be clearly marked on the site.
3. Delivery Estimates
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Standard shipping within the U.S.: 3–7 business days (after processing).
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Expedited shipping (if available): 1–3 business days.
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International orders: delivery times vary depending on destination and customs processing.
Please note: delivery estimates are not guaranteed. Delays may occur due to weather, postal issues, or customs inspections.
4. Tracking Orders
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Once your order ships, you will receive a confirmation email with a tracking number.
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Tracking updates may take up to 24 hours to appear.
5. Incorrect or Undeliverable Addresses
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Customers are responsible for entering the correct shipping information.
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Orders returned to us due to incorrect addresses may incur additional reshipping fees.
6. Lost or Delayed Packages
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We are not responsible for packages lost or delayed by the carrier.
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If your package is lost, please contact the shipping provider first. We will work with you to help resolve the issue when possible.
7. International Shipping
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International customers are responsible for any customs duties, taxes, or fees imposed by their country.
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Delivery times vary based on destination.
8. Contact Us
For any shipping-related questions, please reach out: